The Most Important Factor in the Success or Failure of TQM

question 110

True/False

The most important factor in the success or failure of TQM efforts is the genuineness of the organization's commitment.

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Definitions:

Variable Overhead

Costs that vary with the level of production or business activity, such as utilities or indirect materials.

Direct Material

Raw materials and components that are directly incorporated into a finished product and can be easily traced to the product.

Direct Labor-Hours

A measure of the hours worked by employees directly involved in the production process.

Variable Overhead

Expenses that vary with production levels, such as costs for power or materials used in the manufacturing process.