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What is the only service company to have won the Malcolm Baldrige National Quality Award twice?
Dying
The process of approaching death, including the biological and emotional changes that occur in the final phase of life.
Wise person
An individual characterized by experience, knowledge, and good judgment.
Procedural knowledge
Refers to knowing how to perform or accomplish tasks, indicating a practical or operational form of understanding.
Factual knowledge
Information based on facts and actual events.
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