An Employee Who Will Not Help a Customer Because "It

question 136

Multiple Choice

An employee who will not help a customer because "it is not my job" violates the JIT belief of

• A) Simplicity
• B) A broad view of operations
• C) Continuous improvement
• D) Visibility
• E) Pull production

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Definitions:

Workaholism

Workaholism is characterized by an uncontrollable need to work incessantly, often at the expense of personal health and social relationships.

Cardiovascular Problems

Health issues related to the heart and blood vessels, including diseases such as coronary artery disease, hypertension, and heart failure.

Work-Life Balance

The equilibrium between personal life and occupational responsibilities, where neither overshadows the other, leading to a sense of satisfaction in both areas.

Voluntary Certification

A process where individuals or organizations choose to undergo an evaluation to obtain a certification, indicating they meet specific standards or qualifications, without any legal obligation.