An Important TQM Concept Is That Quality Is Defined by the

question 30

Multiple Choice

An important TQM concept is that quality is defined by the

• A) Quality control group
• B) Marketing department
• C) Board of directors
• D) Customer
• E) Auditors

---

Definitions:

Levered Firms

Companies that use debt in their capital structure alongside equity.

Unlevered Firms

Companies that operate without the use of borrowed money or debt in their capital structures.

Interest Tax Shield

A reduction in taxable income that results from deducting interest payments, decreasing overall tax liability.

Debt-Equity Ratio

A financial indicator showing the relationship between borrowed funds and equity in a company's asset financing.