The Computer System Used to Effectively and Efficiently Manage Calls

question 54

Multiple Choice

The computer system used to effectively and efficiently manage calls for service from the public is known as

• A)National Computer Information.
• B)Record Management System.
• C)Information Technology.
• D)Computer Aided Dispatch.

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Definitions:

Social Learning

A theory that suggests people learn new behaviors through observational learning, imitating others, and modeling.

Cognitive Map

A mental representation of one's physical environment and spatial orientation.

Learning-Performance Distinction

The difference between acquiring a skill (learning) and the ability to demonstrate it under certain conditions (performance).

Behavioristic View Point

The perspective in psychology that emphasizes the study of observable behaviors and the processes that underlie them, often disregarding mental states.