Which of the Following Is a Key Performance Indicator of the Internal

question 136

Multiple Choice

Which of the following is a key performance indicator of the internal business perspective in a balanced scorecard?

• A) hours of employee training
• B) number of warranty claims received
• C) percentage of market share
• D) return on investment

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Definitions:

Cognition

The mental action or process of acquiring knowledge and understanding through thought, experience, and the senses.

Digestive Enzymes

Biological catalysts produced by the body to break down food into nutrients and waste.

Respiratory System

A collection of organs and tissues in the body that enables the process of breathing, including the lungs, airways, and muscles involved in respiration.

Cardiovascular Functioning

pertains to the efficiency and health of the heart and blood vessels, affecting overall circulatory system performance.