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Which of the following is a key performance indicator of the customer perspective in a balanced scorecard?
Allport
Gordon Allport, a psychologist known for his theory on personality traits and their influence on behavior.
Humanistic Theorists
Psychologists who focus on the study of the whole person and believe that individuals are motivated by free will and a desire for personal growth.
Standardized Personality Tests
Psychological assessments designed to measure and evaluate various aspects of a person's character and temperament using consistent and uniform procedures.
Positive Self-concept
An individual's perception of themselves in a favorable light, emphasizing strengths and positive qualities.
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