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Workshape Manufacturing has two classes of distributors: JIT distributors and non-JIT distributors.The JIT distributor places small, frequent orders, and the non-JIT distributor tends to place larger, less frequent orders.Both types of distributors purchase the same product.The customer activities and costs for the previous quarter are as follows:
- Calculate the total customer cost for the non-JIT distributors.(Note: Round the activity rates and activity costs to the nearest dollar.)
Critical Incident Method
An appraisal technique focusing on the most significant events or behaviors of an employee that affected their performance.
Performance Management Program
A systematic approach to aligning employees’ work with organizational goals, assessing performance, and guiding development.
Performance Indicators
Metrics or measures used to assess and analyze an employee's, department's, or organization's effectiveness and performance.
Internal Consultants
Employees or departments within an organization that provide expert advice and services to other parts of the same organization, akin to external consultants but focused on internal needs and challenges.
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