Examlex
The ________________ is the range of output over which the assumed cost relationship is valid for the normal operations of a firm.
Intangible
Non-physical assets or qualities that cannot be easily quantified or touched, such as intellectual property or brand reputation.
Intangibility
The characteristic of services that makes them unable to be touched, seen, tasted, heard, or felt in the same manner that physical goods can be sensed.
Relationship Marketing
A strategy focused on building long-term engagement and loyalty with customers rather than on individual transactions.
Service Encounter
The exchange between a consumer and a service provider at the time a service is delivered.
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