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Product costs
Remain Silent
The act of refraining from speaking, often strategically used in negotiations or to prompt another to speak.
SPIN Approach
A selling technique based on Situation, Problem, Implication, and Need-payoff questions to understand customer needs and propose solutions.
Presentation
A formal or informal display of information, typically with the aim to inform, persuade, or entertain an audience.
Direct Questions
Questions that are straightforward and aimed at getting specific information from the customer.
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