The Balanced Scorecard Perspective That Defines the Capabilities Than an Organization

question 4

Multiple Choice

The Balanced Scorecard perspective that defines the capabilities than an organization needs to create long-term growth and improvement is the ____ perspective.

• A) learning and growth
• B) internal business process
• C) customer
• D) financial
• E) None of these.

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Definitions:

Authoritative Parents

A parenting style characterized by high expectations of maturity and high responsiveness, balancing demands with emotional support.

Responsive

Showing a positive or cooperative reaction to something.

Authoritarian Parents

Parenting style characterized by high demands and low responsiveness, where parents expect their orders to be obeyed without explanation.

Correlational Results

Findings from research that describe the relationship between two variables without necessarily indicating cause and effect.