Which of the Following Would Not Be an Example of a Value-Added

question 30

Multiple Choice

Which of the following would not be an example of a value-added activity?

• A) timely delivery of products
• B) offering the customer a variety of products
• C) storage of finished products
• D) excellent customer service

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Definitions:

Sales Approach

A strategy or method employed by salespeople to engage potential customers and encourage them to buy.

Retail Salesperson

An individual working in a retail environment, responsible for assisting customers, managing product displays, and processing purchases.

Relationship Selling

is a sales approach that emphasizes building long-term customer relationships based on trust and value, rather than focusing solely on transactions.

Sales Presentation

A formal pitch or demonstration of a product or service aimed at persuading potential customers to make a purchase.