Which of the Following Is True of Variance

question 16

Multiple Choice

Which of the following is true of variance?

• A) Managers should interpret a favorable variance as "good news".
• B) Managers should not simply interpret a favorable variance as good but should understand why the variance occurred.
• C) A small variance or zero variance definitively reveals efficient performance.
• D) Managers' performance must be evaluated solely on single variance.

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Definitions:

Cooling-Off Laws

Laws that provide a cooling-off period during which the buyer may cancel the contract, return any merchandise, and obtain a full refund.

Door-to-Door

A direct selling approach where salespeople visit potential customers at their homes or businesses to offer products or services.

Sales Ethics

Principles and standards governing the conduct of individuals or organizations engaged in sales, focusing on fairness, honesty, and responsibility.

Ethical Problems

Situations or dilemmas that involve conflicts between moral imperatives, often challenging individuals or businesses to choose actions that are morally right.