Which of the Following Statements Is True of the Internal-Business-Process

question 60

Multiple Choice

Which of the following statements is true of the internal-business-process perspective of a balanced scorecard?

• A) Internal-business-process perspective is composed of three subprocesses: innovation process; learning-and-growth process; and post sales-service process.
• B) Internal-business-process perspective evaluates the profitability of the strategy and the creation of shareholder value.
• C) Internal-business-process improvement targets are often determined after benchmarking against an organization's main competitors standards.
• D) Internal-business-process perspective is composed of three subprocesses: operations process; learning-and-growth process; and post sales-service process.

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Definitions:

Economic Changes

Variations or shifts in the economic environment that can affect the performance and strategies of businesses.

Effective Income Tax Rate

The average percentage of their total income that individuals or corporations pay in taxes, reflecting the actual rate of taxation rather than the nominal tax rate.

Statutory Income Tax Rate

The prescribed rate by law that a company or individual pays on income, differing by country and sometimes by income level or source.

Tax Jurisdiction

The legal authority granted to a government entity to impose taxes on individuals, businesses, or transactions within a defined geographical area.