Which of the Following Differentiates Marketing from Customer Service

question 17

Multiple Choice

Which of the following differentiates marketing from customer service?

• A) Marketing is the process of promoting and selling products or services to customers or prospective customers, whereas customer service is the process of providing after-sales service to customers.
• B) Marketing is the process of processing orders and shipping products or services to customers, whereas customer service is the process of providing additional information to customers about the product.
• C) Marketing is the process of detailed planning, engineering, and testing of products and processes, whereas customer service concentrates on existing customers.
• D) Marketing is the process of processing orders and shipping products or services to customers, whereas customer service is concerned with choosing the right customer for the product.

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Definitions:

Increase

A rise in the quantity, size, or extent of something.

Decrease

A reduction in size, quantity, quality, or intensity.

Late Adulthood

A stage of human development typically beginning around the age of 65, marked by aging, retirement, and shifts in social roles and health.

Muscle Strength

Refers to the maximum amount of force a muscle or group of muscles can exert in a single effort.