________ Aims to Improve Operations Throughout the Value Chain and to Deliver

question 141

Multiple Choice

________ aims to improve operations throughout the value chain and to deliver products and services that exceed customer expectations.

• A) Total Quality Management
• B) Innovation
• C) Customer response time
• D) Cost and efficiency

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Definitions:

Cognitive Skills

Cognitive skills are the mental capabilities required for learning, thinking, reasoning, problem-solving, decision-making, and remembering.

Iron Hand

Governing or controlling with strictness and often severity, showing little compassion or flexibility.

Unconventional Strategies

Novel or out-of-the-ordinary tactics employed to achieve goals, often by circumventing traditional methods or thinking.

Internal Conflict

Psychological struggle within an individual arising from opposing demands or impulses.