One of the Overall Goals of the Pancake House Restaurant

question 90

Multiple Choice

One of the overall goals of the Pancake House Restaurant is customer satisfaction. In the light of that goal, match the learning and growth perspective with the appropriate objective.

• A) Customer satisfaction means that the chefs engage in culinary continuing education.
• B) Customer satisfaction means that customers receive their food within 10 minutes of placing an order.
• C) Customer satisfaction means that the customer appreciation program is successful.
• D) Customer satisfaction means that the restaurant is profitable.

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Definitions:

Reagan Revolution

The rightward turn of American politics following the 1980 election of Ronald Reagan. The Reagan Revolution made individual “freedom” a rallying cry for the right.

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Initiatives sponsored by governmental bodies designed to address social, economic, health, or environmental issues, by providing services, funding, or regulations.

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Amendment to guarantee equal rights for women, introduced in 1923 butnot passed by Congress until 1972; it failed to be ratified by the states.

Phyllis Schlafly

A conservative American activist known for her opposition to the women's liberation movement and her successful campaign against the ratification of the Equal Rights Amendment.