A Performance Management and Evaluation System Is Utilized So That

question 108

Multiple Choice

A performance management and evaluation system is utilized so that a company can identify which of the following?

• A) How well it is doing and where it is going
• B) How satisfied investors are with their return on investment
• C) How satisfied both customers and employees are
• D) How well it is doing, where it is going, and what improvements will bring in more profit

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Definitions:

Product Cannibalization

The reduction in sales volume, revenue, or market share of one product as a result of the introduction of a new product by the same producer.

New-Category Entries

Products or services that introduce a new category to the market, often requiring the creation of demand and consumer education.

Planned Obsolescence

A business strategy in which the obsolescence of a product is planned and built into it from its conception, ensuring that consumers will need to purchase new products.

Ethical Issue

A situation or problem that requires individuals or organizations to choose between alternatives that must be evaluated as right or wrong, ethical or unethical.