Activity-Based Management Includes All of the Following Except Identifying

question 116

Multiple Choice

Activity-based management includes all of the following except identifying

• A) customer satisfaction with a product or service.
• B) the resources that are consumed by each activity.
• C) activities as value-adding.
• D) how resources are consumed by each activity.

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Definitions:

Performance Level

The degree to which an individual or organization meets specified goals or standards.

Vicarious Learning

The process of learning by observing the actions and outcomes of others' behaviors.

Re-create Behavior

The act of deliberately imitating or replicating a previously observed action or pattern of actions.

Observe

The action of monitoring or taking notice of something, often leading to insights or data collection without directly interfering.