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Identify the following activities, for an automobile manufacturer, as either value-adding (V) or nonvalue-adding (NV).
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a. Moving products
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b. Storing parts
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c. Research and development
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d. Inventory control
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e. Production
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_____ f. Customer service
_____ g. Cost accounting
_____ h. Engineering
Feedback
Information provided regarding aspects of one's performance or understanding, intended to reinforce positives or guide improvements.
Learning
The process of acquiring knowledge, understanding, skills, values, attitudes, and preferences through study, experience, or teaching.
Packaged Programs
Predetermined educational or training modules offered off-the-shelf, designed to provide standardized instruction across different learning environments.
Developing Training
The process of designing, creating, and implementing educational programs and materials aimed at enhancing the knowledge, skills, and attitudes of individuals or groups.
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