The Balance Scorecard

question 113

Multiple Choice

The balance scorecard

• A) is rarely used.
• B) produces formal reports.
• C) only applies to manufacturing companies.
• D) links the organization's perspectives with stakeholders.

---

Definitions:

Extinction

In psychology, the gradual weakening and eventual disappearance of a conditioned response when the conditioned stimulus is presented without the unconditioned stimulus.

Classical Conditioning

A method where learning occurs by continuously associating two stimuli, making a response that was elicited by the second stimulus to be elicited by the first stimulus over time.

Conditioned Response

A response that is acquired after a previously neutral stimulus becomes linked with a stimulus that naturally induces a reaction.

Extinction

In behavior psychology, the gradual weakening and eventual disappearance of a conditioned response tendency.