The following information is taken from the accounts of Birmingham Ltd for year ended 30 June 2016. 
- What was the amount of cash received from customers?
Definitions:
Direct Instruction
A teacher-centered instruction method that includes explicit teaching through lectures or demonstrations of the material, as opposed to exploratory models.
Vicarious Conditioning
Classical conditioning of an involuntary response or emotion by watching the reaction of another person.
Trustworthy
The quality of being reliable, honest, and able to be trusted.
Self-Esteem
An individual's subjective evaluation of their own worth, encompassing beliefs about oneself as well as emotional states such as triumph, despair, pride, and shame.
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