In a Profit Center,the Manager Has Responsibility and Authority for Making

question 7

Multiple Choice

In a profit center,the manager has responsibility and authority for making decisions that affect

• A)liabilities.
• B)assets.
• C)equity.
• D)costs.

Learn the importance of empowering employees in delivering quality service to customers.

Understand the concept of setting service standards and its importance in service delivery.

Recognize the role of tangibles in evaluating service quality.

Identify strategies to reduce delivery gaps including technology use and employee empowerment.

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Definitions:

Industry Output

The total production or supply of goods and services produced within a specified industry over a given period of time.

Economic Losses

Occur when a company's total costs exceed its total revenues, resulting in a negative profit.

Industry Output

The total production of goods and services by all firms in a specific industry over a given period.

Market Supply Curve

A graph showing the total quantity of a good that producers are willing to sell at different prices.