When Nordstrom,the Seattle-Based Department Store Chain,aids Customers with After-Sales Support,it

question 16

Multiple Choice

When Nordstrom,the Seattle-based department store chain,aids customers with after-sales support,it exemplifies which primary value-chain activity?

• A) operations
• B) outbound logistics
• C) inbound logistics
• D) service

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Definitions:

National Samples

Are representative selections of individuals or entities drawn from a country's population, often used in surveys or research to make inferences about the general population.

College Education

Higher education pursued after the completion of secondary education, typically in a college or university, offering degrees in various fields.

Gender Gap

The difference in attitudes or behaviors between women and men, often observed in voting patterns and political opinions.

Supportive

Being supportive entails providing encouragement, assistance, or emotional help to someone.