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When an organization tries to improve cycle times in a manufacturing process,it finds far more value in problem solving shaped by the diverse experiences,perspectives,and learning of a tightly knit team than in a training manual alone.SAP uses these ________ flows to gain competitive advantage.
Counter-Attitudinal Advocacy
The practice of advocating or arguing for a viewpoint that contrasts with one's personal beliefs, often used in persuasion and attitude change experiments.
Refutational Argument
An argumentative strategy where a speaker or writer acknowledges and then systematically refutes opposing viewpoints.
Source Attractiveness
The degree to which the source of a message is perceived as appealing, which can affect the recipient's acceptance of the message.
Mere Exposure
A psychological phenomenon where individuals develop a preference for things because they are familiar with them.
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