Access Health,a Call-In Medical Center,uses Technology to Capture and Share

question 94

Multiple Choice

Access Health,a call-in medical center,uses technology to capture and share knowledge.When someone calls the center,a registered nurse uses the company clinical decision architecture to assess the caller symptoms,rule out possible conditions,and recommend a home remedy,doctor visit,or trip to the emergency room.This is an example of using

• A) tacit knowledge.
• B) a knowledge asset.
• C) a non-codified asset.
• D) groupthink.

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Definitions:

Incentive

Something that motivates or encourages an individual to do something or to achieve a goal.

Drive

An innate, biologically determined urge to attain a goal or satisfy a need.

Goal

An objective or desired result that an individual or organization aims to achieve, often driving motivation and effort.

Need

A state of biological or social deficiency.