Functional Benchmarking

question 59

Multiple Choice

Functional benchmarking

• A) is not very useful for organizations with a divisional organizational structure.
• B) is used to determine best practices regardless of industry.
• C) restricts the search for best practices to competitors.
• D) is useful when researching industry-specific standards.

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Definitions:

Thrustline

The imaginary line in a vehicle that represents the direction of the force that is applied to propel the vehicle forward.

Dog-tracking

A condition where a vehicle's rear alignment is off-center compared to the front, causing it to move diagonally down the road.

Perpendicular

At right angles to.

Light Beam Alignment

Suspension/chassis alignment instruments that use projected light beams and templates.