Critical Thinking Means Making Judgments Based on

question 24

Multiple Choice

Critical thinking means making judgments based on

• A)emotional issues.
• B)keeping a closed mind.
• C)reason and logical evaluation.
• D)authority and expertise.

Construct conventional cause-and-effect diagrams to analyze various service quality issues.

Identify probable reasons for lateness and analyze them using cause-and-effect diagrams.

Understand the process of constructing scatter diagrams to analyze data trends.

Apply flowcharting to delineate processes for the purpose of identifying improvement opportunities.

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Definitions:

Human Nature

The innate characteristics, behaviors, and qualities that define humans, including both biological and psychological aspects.

Altruistic

Showing selfless concern for the well-being of others; often characterized by behavior that benefits others at a personal cost.

Political Decisions

Choices or judgments made by individuals or groups related to the governance of a country, state, or community.

Tradeoffs

Situations where to gain some advantage, one must give up another advantage, highlighting the balance of benefits and costs in decision-making.