You Are Working with an Ethnic Minority Client Who Is

question 7

Multiple Choice

You are working with an ethnic minority client who is silent during the initial phase of counseling.This silence is probably best interpreted as:

• A)resistance.
• B)a manifestation of uncooperative behavior.
• C)a response consistent with his or her cultural context.
• D)a clear sign that counseling will not work.

Recognize the significance of the encoding and decoding processes in the communication model.

Identify the role of technology in modern organizational communication.

Acknowledge the psychological and organizational effects of communication technologies.

Grasp the different methods and strategies for managing information load and ensuring efficient communication.

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Definitions:

Principals

Individuals or entities who authorize agents to act on their behalf in various transactions or decisions.

Information Problems

Issues arising from asymmetrical information between buyers and sellers, where one party has more or better information than the other, leading to suboptimal market outcomes.

Inefficient Outcomes

Situations in which resources are not allocated optimally, leading to lost potential value or benefits in an economy or system.

Public Sector

Part of the economy that is controlled by the government, including all public services and government-owned entities.