How Does Emotion Management Work

question 91

Multiple Choice

How does emotion management work?

• A) People create a less volatile character in their minds and then play the role of that character.
• B) People obey conventional "feeling rules" about what is appropriate in a given situation.
• C) People bring their back-stage behaviour to the front stage.
• D) People rationally select a non-emotional response.

---

Definitions:

Hindrance

An obstacle or barrier that impedes progress or achievement.

Cultural Obstacles

Barriers that arise from differing cultural norms and values, potentially hindering communication, understanding, and collaboration.

Employee Demographics

Statistical data relating to the characteristics of workers in an organization, such as age, gender, education level, and ethnicity.

Communal Culture

A culture within an organization or community that emphasizes shared values, goals, and practices.