Examlex
Explain the role of subjectivity in research.
Customer Service Objective
A goal that focuses on delivering superior service to customers, aiming to meet or exceed their expectations and enhance satisfaction.
Lead Time
The time interval between the initiation and completion of a process, such as the period from ordering to receiving a product.
Customer Equity Ratio
A metric that measures the total value of a company's customer relationships, estimating future revenue and profitability from its customer base.
CRM Program
A strategic approach that combines customer relationship management practices, policies, and technologies to manage and analyze customer interactions and data.
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