Examlex
What is the perennial problem in measuring the impact of HRM practices?
Telephone Etiquette
The set of norms, behaviors, and procedures used when communicating on the phone, ensuring courteous and professional interaction.
HIPAA
The Health Insurance Portability and Accountability Act, a US law designed to protect patient health information privacy.
Patient Confidentiality
The ethical principle and legal duty of healthcare professionals to protect personal information disclosed by patients during the course of a medical treatment.
Screening Calls
The practice of evaluating incoming phone calls to determine their priority, urgency, or relevance before answering.
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