The Robust Quality Model

question 25

Multiple Choice

The robust quality model

• A)maintains an acceptable quality level.
• B)decreases total quality costs by decreasing the number of defective units.
• C)balances control costs with failure costs.
• D)relies on warranty work.

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Definitions:

Factor

An element or component that contributes to or influences a situation, outcome, or process.

Basis of the Bargain

The primary conditions and understandings that form the foundation of a contractual agreement.

Express Warranty

A written or verbal promise from a seller about the quality or performance of a product being sold.

Lifetime

The duration for which an entity, such as a product, organization, or individual, exists or is expected to function.