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What Does Quality Mean and How Has Improving Quality Increased

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What does quality mean and how has improving quality increased firm value?


Definitions:

Motivation

The internal and external factors that stimulate individuals to perform actions that lead to achieving a goal.

P-to-O Expectancy

The perceived probability that an individual's effort will lead to a desired outcome or performance level.

Task Accomplishment

The completion of specific duties or assignments effectively and efficiently as per predefined standards or goals.

Day Off

A period of time, usually 24 hours, when an individual is not required to work, allowing for rest or leisure activities.

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