[Jade Shoes] Coleman Owns a Sporting Goods Store and Has

question 16

Multiple Choice

[Jade Shoes] Coleman owns a sporting goods store and has purchased top-quality,brand-name athletic shoes from Jade's Shoe Distribution for many years,but they have no written contract in place.Last month,Coleman learned that the latest shipment from Jade's are not authentic,brand-name shoes but instead a knock-off brand that costs a fraction of the price Coleman pays.Coleman cannot sell these shoes because his customers would know the difference,and Coleman demanded Jade refund him.Jade sent Coleman a written request for arbitration within thirty days.In response,Coleman called Jade,threatening to file a lawsuit against Jade and exposing her company as a fraud.Jade laughs,saying Coleman is required to arbitrate their dispute within thirty days.
-Is Jade correct that they are required to arbitrate their dispute?

• A)No,arbitration is voluntary and Coleman never signed an agreement to arbitrate their disputes.
• B)Yes,but only because Jade's written demand had a thirty day deadline.
• C)Yes,Jade demanded in writing that they arbitrate their dispute.
• D)No,a party cannot enter a contract that requires them to arbitrate instead of filing a lawsuit.
• E)No,a party is never required to arbitrate.