When Companies Bill Consumers for Optional Services That the Consumers

question 78

Multiple Choice

When companies bill consumers for optional services that the consumers did not order,it is called which of the following?

• A)Fraudulent adding
• B)Stuffing
• C)Slamming
• D)Fraudulent transfer
• E)Cramming

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Definitions:

Primary Emotions

Basic emotions that are experienced universally across cultures, such as happiness, sadness, fear, and anger, thought to be innate rather than learned.

Fatigue

A feeling of extreme tiredness or exhaustion, often resulting from mental or physical exertion, stress, or lack of sleep.

Panic

A sudden uncontrollable fear or anxiety, often causing wildly unthinking behavior, that can be a symptom of a panic disorder or occur in acute stress situations.

Excitement

A state of heightened emotional arousal, often characterized by increased heart rate, energy, and enthusiasm.