Which of the Following Is the Best Solution for a U.S.company

question 45

Multiple Choice

Which of the following is the best solution for a U.S.company that is attempting to enter a foreign market but is having difficulty due to a language barrier and lack of knowledge?

• A)The company should continue to conduct business the way it would in the U.S.
• B)The company should focus all of its advertising in the desired market.
• C)The company should hire an agent familiar with the local laws,customs,and practices to help it function smoothly.
• D)The company should not do business in a foreign market if there is a language barrier.
• E)The company should open a local business office to become familiar with the area.

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Definitions:

Service Quality

Pertains to the degree of excellence of a service as perceived by customers, often evaluated based on expectations vs. performance.

Communication Gap

A situation where a misunderstanding or lack of clarity occurs due to differences in communication styles, language barriers, or misinterpretation of messages.

Empowerment Gap

The disparity between acquiring digital tools or platforms and having the genuine ability or empowerment to use them effectively.

Empathy

Empathy is the ability to understand and share the feelings of another, creating a sense of shared experience or emotion.