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Figure 17.2
Using Figure 17.2, match the following:
-Universal recipient.
In-house Complaint Procedures
Refers to the internal processes established by an organization for employees to report grievances, conflicts, or issues for resolution.
Complaints
Formal expressions of dissatisfaction or reports of unacceptable behavior or conditions.
Legitimate Business Interests
Justifiable concerns or objectives that a company may seek to protect or pursue in order to maintain its competitive edge, such as intellectual property or customer relationships.
Social Network
A platform or community where individuals interact, share information, and build relationships, either online (e.g., Facebook) or in-person.
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