Figure 18.4 Using Figure 18.4, Match the Following

question 52

Multiple Choice

Figure 18.4
Using Figure 18.4, match the following:
-Mitral (bicuspid) valve.

• A)A
• B)C
• C)D
• D)B

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Definitions:

Effective Listening

The skill of fully focusing on and understanding the speaker's message, involving both hearing and interpreting the information.

Empathetic Listening

The skill of understanding and sharing the feelings of another person by fully concentrating on their words and emotional expressions.

Clarifying

The process of making a statement or situation less confused and more comprehensible.

70/30 Principle

A guideline suggesting that effective communication should involve roughly 70% listening and 30% talking.