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Josh is sent to the store by his mother to pick up a number of grocery items. Upon arriving home, Josh's mother notices that Josh remembered to buy the first few items but apparently forgot to get the last few items that she had mentioned to him. Remembering the first items in a list is called the primacy effect.
Nadler and Tushman
Scholars known for their work on organizational dynamics, change management, and the congruence model for understanding organizations.
Frame Breaking
The act of radically changing established procedures or ways of thinking in an organization or field, often to spark innovation or adapt to new challenges.
Nadler and Tushman
Researchers who developed the Congruence Model, a framework for analyzing organizational performance by examining the alignment among different elements, such as work, people, structure, and culture.
Top-level Managers
Senior executives responsible for making strategic decisions and overseeing the entire organization's operation.
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