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Sigmund Freud believed that even though a person is not consciously aware of repressed memories, they can influence the person's behavior and personality.
Lifetime Value
the total worth to a business of a customer over the whole period of their relationship.
Non-profitable Customers
Customers who do not generate more revenue for a company than the costs incurred to serve them, thus not contributing to the company's profit.
High Fees
Charges or prices that are significantly above average or expected, often in the context of services or transactions.
Long-term Customer Relationships
The development and maintenance of enduring relationships with customers, focusing on customer satisfaction and loyalty over time.
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