Jean Was Extremely Happy After She Finally Passed the CPA

question 28

Multiple Choice

Jean was extremely happy after she finally passed the CPA exam and had landed a great job with a big accounting firm. As she was celebrating with family and friends, Jean recalled several other happy memories in her life. Jean's recall of other happy memories is an example of:

• A)serial recall.
• B)imagination inflation.
• C)proactive memory.
• D)mood congruence.

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Definitions:

Trial Close Question

A sales technique involving a question posed by the salesperson to gauge the prospect’s readiness to buy, often before the final close.

Least Effective

Describes a method or approach that yields the minimal positive outcome or results when compared to other alternatives.

SELL Sequence

A structured sales approach that stands for Show features, Explain advantages, Lead into benefits, and Let them talk, designed to effectively communicate the value of a product or service.

Lead Into The Benefits

A sales technique where the conversation is directed toward highlighting the advantages or positive outcomes of using a product or service.