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In a series of variations of his obedience experiments, Milgram found that the subjects were LEAST likely to deliver high levels of shocks when:
Assurances
Statements or actions intended to provide confidence or certainty about a condition or result.
Representations
Statements of fact made by one party to another before or at the time of entering into a contract, intended to induce the other party into the contract.
Warranties of Title
Guarantees given by a seller to a buyer that the seller has the right to transfer ownership and no undisclosed liens exist on the property.
Express Warranty
A clearly stated or written guarantee made by a seller about the quality or performance of a product, which becomes part of the contract.
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