Although He Stayed Calm During the Conversation Mark Was Angry

question 33

Multiple Choice

Although he stayed calm during the conversation Mark was angry as he left Professor McArthur's office because Mark felt he had been treated unfairly. A short while later, Mark snapped at a fellow student who asked if she could borrow his notes. Which ego defense mechanism best accounts for Mark's behavior toward the other student?

• A)displacement
• B)sublimation
• C)denial
• D)rationalization

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Definitions:

Commercial Construction

The business of building and selling or leasing manufacturing or assembly plants, medical centers, retail shopping centers, and standard space for offices.

Geographic Sales Organization

A sales force structure where teams are organized based on the geographic locations of customers, often used to localize marketing efforts and enhance customer service.

Divided Regions

Geographic areas segmented for the purpose of management, marketing, or administrative efficiency, often defined by natural boundaries, political divisions, or market characteristics.

Territories

Territories in sales and marketing refer to designated geographical areas or customer segments assigned to a sales representative or team to manage and develop business within.