One Study Compared the Importance of Spoken Words in Communication

question 24

Multiple Choice

One study compared the importance of spoken words in communication to the importance of voice (pitch, tone, can break) and facial expressions.The study found that spoken words had a relative weight of:

• A) 7%
• B) 15%
• C) 38%
• D) 55%
• E) 80%

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Definitions:

Appliance Producers

companies engaged in the manufacture of electrical or mechanical devices designed for household use.

Crony Capitalism

A type of economic system where business success is heavily influenced by close relationships between business owners and government officials.

Government Regulation

Government regulation encompasses the laws and rules set forth by the government intended to control or manage certain practices, activities, or behaviors within an economy or society.

Entry Barriers

These are obstacles that prevent or hinder new competitors from easily entering an industry or area of business.