"Instead of Inspecting for Defects, Improve the Processes

question 17

Multiple Choice

"Instead of inspecting for defects, improve the processes.End the practice of awarding contracts on price tag alone.Seek the best quality and work to achieve it with a single supplier.Lower-level managers must believe that they can, without fear, ask questions.Eliminate slogans, exhortations, numerical goals, and targets for the work force.Eliminate work standards and quotas." These ideas are most closely associated with

• A)George S.Odiorne.
• B)Shoshana Zuboff.
• C)J.M.Juran.
• D)W.Edward Fleming
• E)Rosabeth Moss Kanter.

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Definitions:

Experimental Study

A research method where variables are manipulated to determine their effects on certain outcomes, allowing researchers to establish causal relationships.

Human Development

The process of growth and changes in humans throughout the life span, from infancy to adulthood, encompassing physical, cognitive, and socioemotional development.

Gerontology

The scientific study of aging and the problems facing older adults.

Abnormal Psychology

The study of psychological disorders and abnormal behaviors, including their symptoms, causes, and treatments.