Which of the Following Is Not Considered Part of the Four-Step

question 16

Multiple Choice

Which of the following is not considered part of the four-step formal grievance process?

• A) cooling-off period
• B) oral discussion
• C) arbitration
• D) written appeal to department head
• E) written appeal filed with personnel are labor relations office

---

Definitions:

Retailer-sponsored Cooperative

A group of independent retailers who collectively purchase goods, share marketing efforts, and distribution channels to compete with larger chains effectively.

Service-sponsored Retail System

A retail network established by a service provider to sell or distribute its services directly to consumers.

Administered Cooperative System

A system where a central agency coordinates the activities of a group of cooperative entities, ensuring efficiency and uniformity in operations.

Franchising

A business practice in which a company allows another operator to trade under its brand in return for a fee or license.