A Structured Process That Translates the Voice of the Customer

question 8

Multiple Choice

A structured process that translates the voice of the customer into technical design requirements is known as

• A)quality function deployment (QFD).
• B)failure mode and effects analysis (FMEA).
• C)concurrent design.
• D)robust product design.

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Definitions:

Control Systems

Mechanisms and processes put in place to monitor, manage, and regulate the behavior and performance of an organization or system.

Types of Control

Various methods or systems used within an organization to regulate processes, manage resources, and guide the actions towards achieving objectives, such as bureaucratic, market, and clan control.

Project Management

The process of planning, organizing, and overseeing the completion of specific projects within an organization or team.

Management Techniques

Methods or strategies that enable managers to improve efficiency and achieve organizational goals.