Customer Relationship Management Systems Change the Focus from Managing Products

question 62

True/False

Customer relationship management systems change the focus from managing products to managing customers.

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Definitions:

Measure of Center

A statistical measure that provides a central point or typical value for a dataset, often represented by the mean, median, or mode.

Average Salary

The mean amount of payment received by employees in specific job roles, sectors, or regions, often used as a benchmark for wage comparisons.

Baseball Players

Individuals who play baseball professionally or as amateurs, participating in the sport as part of teams.

Median Cost

The middle value in a set of costs arranged in ascending or descending order; half the costs are above the median and half are below.