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Lean Concepts Cannot Be Applied to Services Because Services Are

question 76

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Lean concepts cannot be applied to services because services are intangible.


Definitions:

Angry Mob

A large, disorderly crowd of people expressing or intending violence, usually triggered by a grievance or protest.

African-American Students

Individuals of African descent who are enrolled in educational institutions in the United States, often facing unique historical and socio-economic challenges.

Kitchen Debate

A series of informal conversations about capitalism and communism between U.S. Vice President Richard Nixon and Soviet Premier Nikita Khrushchev in 1959.

Significance

The quality of being worthy of attention; importance.

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